Authentic & Premium Secure Packaging
Mist Cosmetics
Beauty, Refined.
Need help?
Email us anytime:
support@mistrends.site Reach Out

Contact Us

We’re here to help you with all your beauty needs. Whether you have questions about our products, need assistance with an order, or want to share your feedback, our team is ready to assist. Reach out using the information below or fill out the form to start a conversation.

How to Reach Us

Head Office (Indore)

1129 Gauri Nagar, Indore, Madhya Pradesh, India - 452010

This is the heart of our operations. You may send official correspondences, returns, or feedback here. Our Indore team manages product development, quality assurance, and customer support logistics to ensure you receive exceptional service and products.

Regnal Office (New Delhi)

M-44, M Block Market Market, Part I, Greater Kailash, New Delhi, Delhi 110048, India

Our New Delhi office focuses on marketing, public relations, and event collaborations. Media enquiries, influencer partnerships, and brand sponsorships are coordinated through our team here. Feel free to reach out for collaboration opportunities.

Customer Support

Email us at support@mistrends.site

Our customer care specialists are ready to assist you with product questions, order updates, and post‑purchase support. To expedite your request, please include your order number, contact details, and a brief summary of your query. We respond to most emails within 24–48 working hours.

Social & Community

Connect with us on social media and be part of the Mist community. Send us a direct message on Instagram, Facebook, YouTube, or Twitter X for quick inquiries or to share your Mist looks. We love engaging with our community and often feature customer stories and tutorials.

While social DMs are perfect for casual questions, for order‑related issues we recommend sending us an email so we can securely handle your personal information. We treat all communications confidentially and appreciate your patience as we review your messages.

Support Hours

Our support team is available Monday to Saturday from 10:00 AM – 6:00 PM IST. We are closed on Sundays and on national holidays, but we will respond to urgent matters as soon as we return.

Outside of these hours, feel free to email us or submit the form below. We’ll prioritize your request at the start of the next business day. Please note that response times may be slightly longer during busy promotional periods or new product launches.

Send Us a Message

Use the form below to get in touch with us. Please provide as much information as possible so we can assist you efficiently. We respect your privacy and treat all inquiries confidentially.

Please provide the name you used when placing your order so we can locate your account more easily.

We will send confirmation and follow‑up emails to this address. Please double‑check for accuracy.

Let us know what your message relates to. This helps us route your query to the right department.

Providing your order number allows us to quickly locate your purchase and provide more accurate assistance.

Please provide as many details as possible. Include product names, shade numbers, or specific concerns. The more information you share, the better we can assist you.

By submitting this form, you consent to our use of your information solely for the purpose of handling your enquiry. We will never share your personal details with third parties without your consent. For more information, please review our Privacy Policy and Terms & Conditions.